Selger
Betaling
Selgeren kan kreve betaling for varen fra det tidspunkt den blir sendt fra selgeren til kjøperen.
Dersom kjøperen bruker kredittkort eller debetkort ved betaling, kan selgeren reservere kjøpesummen på kortet ved bestilling. Kortet blir belastet samme dag som varen sendes.
Ved betaling med faktura, blir fakturaen til kjøperen utstedt ved forsendelse av varen. Betalingsfristen fremgår av fakturaen og er på minimum 14 dager fra mottak.
Kjøpere under 18 år kan ikke betale med etterfølgende faktura.
Mangel med vare
Hvis det foreligger en mangel ved varen må kjøper innen rimelig tid etter at den ble oppdaget eller burde ha blitt oppdaget, gi selger melding om at han eller hun vil påberope seg mangelen. Kjøper har alltid reklamert tidsnok dersom det skjer innen 2 mnd. fra mangelen ble oppdaget eller burde blitt oppdaget. Reklamasjon kan skje senest to år etter at kjøper overtok varen. Dersom varen eller deler av den er ment å vare vesentlig lenger enn to år, er reklamasjonsfristen fem år.
Verdt å nevne er lysene laget av naturvoks og hyllelivet til disse er ca.1 år. (de kan da gulne, dufte mindre og voksen kan endre seg etter så lang tid)
Dersom varen har en mangel og dette ikke skyldes kjøperen eller forhold på kjøperens side, kan kjøperen i henhold til reglene i forbrukerkjøpsloven kapittel 6 etter omstendighetene holde kjøpesummen tilbake, velge mellom retting og omlevering, kreve prisavslag, kreve avtalen hevet og/eller kreve erstatning fra selgeren.
Reklamasjon til selgeren bør skje skriftlig.
Konfliktløsning
Klager rettes til selger innen rimelig tid, jf. punkt 9 og 10. Partene skal forsøke å løse eventuelle tvister i minnelighet. Dersom dette ikke lykkes, kan kjøperen ta kontakt med Forbrukertilsynet for mekling. Forbrukertilsynet er tilgjengelig på telefon 23 400 600 eller www.forbrukertilsynet.no.
Europa-Kommisjonens klageportal kan også brukes hvis du ønsker å inngi en klage. Det er særlig relevant, hvis du er forbruker bosatt i et annet EU-land. Klagen inngis her: http://ec.europa.eu/odr.
Acceptance of the Terms and Conditions.
North & Lights AS (herein referred to as the “Company,” “we,” “us” or “our”) provides and makes available www.northandlights.no (collectively, the “Site”), pursuant to which Company making available Company’s products for purchase (the “Products”). All use of the Site is subject to the terms and conditions contained in these Terms of Use (this “Agreement”). Please read this Agreement carefully. By accessing, browsing or otherwise using the Site, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not accept the terms and conditions of this Agreement, do not access, browse or use the Site.
We reserve the right, at our sole discretion, to change or modify portions of this Agreement at any time. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
In addition, when using certain services, you will be subject to any additional terms applicable to such services that may be posted on the Site from time to time, including, without limitation, the Privacy Policy, the shipping and return information and policies and any official rules posted with respect to any sweepstakes, contests or other promotions sponsored by Company. All such terms are hereby incorporated by reference into this Agreement.
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
Purchase of Products
You agree to provide your payment information at the time you order any Product on the Site. You agree to have sufficient funds or credit available upon placement of any such order to ensure that the purchase price will be collectible by Company. Our payment page is powered by our third-party payment processors, Stripe or PayPal. The information provided to Stripe is governed by Stripe’s Terms of Service and Privacy Policy located at https://stripe.com/us/terms and https://stripe.com/us/privacy, respectively. The same applies to PayPal and you can view their Privacy Policy at https://paypal.com/webapps/mpp/ua/privacy-full and their Terms of Conditions, known as User Agreement at https://www.paypal.com/webapps/mpp/ua/useragreement-full. We are not responsible for the performance of Stripe or PayPal.
Unless otherwise specified, prices quoted are exclusive of the costs of shipping or carriage to the agreed place of delivery. You agree to pay for taxes, shipping or carriage of the Products as such costs are specified by us on the Site when you submit your order.
All orders of Products must be for your personal use only. By purchasing Products, you hereby agree not to resell or distribute such Products for any commercial purposes. All orders are subject to our acceptance or rejection based on Product availability, noncompliance with this Agreement or any other reason as determined in our sole discretion. For instance, if we have reason to believe that your order is not for personal use, we reserve the right to reject or cancel any order that you place.
Products and services
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We will do our best to ensure that all information, descriptions, photographs and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system. Though we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site may not always reflect the product exactly at the moment you place an order.
The Company makes no warranties or representaion about the products about the accuracy, relability, completeness or timeliness. You agree that you use the products at your own risk.
In no event shall any company party be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the site, the content or the products, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if such company party has been advised of the possibility of such damages.
Intellectual Property
All the content on the Site, including, but not limited to, text, graphics, logos, button icons, images, videos, audio clips, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of NORTH & LIGHTS AS, our affiliates, our partners or our licensors, and is protected by Norwegian and international copyright laws. All other Trademarks not owned by us, our affiliates, partners or licensors that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us. Neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
In case of Force Majeure
In case of Force Majeure, NORTH & LIGHTS´s obligations will be suspended. The contract between you and NORTH & LIGHTS´s can, in such cases, be partially or fully terminated by yourself or us. A Force Majeure is in the event of war, civil war, revolution, riot, telephone/internet service, governmental measures, strike, lockout, blockage, electricity failure natural disasters or similar events. Under such circumstances, NORTH & LIGHTS will, of course attempt to resolve all such issues in a timely manner.
Complaints
If you have any complaints or wish to discuss any matter in respect of the goods please call us on + 400 33 122 or send us an email at post@northandlights.no. These terms of use are complied in accordance with the Norwegian Law. The Norwegian courts will have jurisdiction in any dispute under this agreement.